These Terms and Conditions (“Terms”) govern your use of the website Diamond Cleaning (“Website”) and the services provided by Diamond Cleaning (“Company,” “we,” “our,” or “us”). By accessing our Website or booking our services, you agree to be bound by these Terms. If you do not agree, you must refrain from using our Website and services.

1. Services

1.1 Diamond Cleaning provides residential, commercial, and specialized cleaning services as described on our Website.
1.2 The scope of work, service duration, and pricing will be confirmed with the customer prior to commencement.
1.3 We reserve the right to decline service requests that are unreasonable, unsafe, or outside our standard scope.

2. Bookings & Payments

2.1 Bookings may be made via Website, phone, or WhatsApp.
2.2 Payment terms will be agreed upon at the time of booking. Certain services may require advance or full payment before commencement.
2.3 All payments must be made through authorized methods. Late or non-payment may result in service suspension.

3. Cancellations & Rescheduling

3.1 Cancellations must be made at least twenty-four (24) hours prior to the scheduled service. Failure to do so may result in a cancellation fee.
3.2 Rescheduling is subject to availability and must be confirmed in writing or via an official communication channel.

4. Customer Obligations

4.1 The Customer shall provide safe and reasonable access to the premises.
4.2 The Customer shall ensure that all valuables, fragile items, and personal belongings are secured prior to the commencement of cleaning.
4.3 The Company shall not be held responsible for damages to items not properly secured or for pre-existing damages.

5. Liability & Limitations

5.1 While reasonable care will be exercised, Diamond Cleaning shall not be liable for indirect, consequential, or incidental damages.
5.2 Liability for proven damages, if any, shall be limited to the value of the service provided.
5.3 We are not responsible for natural wear and tear or damages caused by the condition of the property.

6. Intellectual Property

6.1 All content, trademarks, graphics, and materials on the Website remain the property of Diamond Cleaning.
6.2 No part of the Website may be copied, reproduced, or used for commercial purposes without prior written consent.

7. Governing Law

7.1 These Terms shall be governed by and construed in accordance with the laws of India.
7.2 Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in [Your City/State].

8. Amendments

Diamond Cleaning reserves the right to amend or update these Terms at any time without prior notice. Continued use of our Website or services constitutes acceptance of the revised Terms.